Telehealth general information
TeleHealth allows patients to have a secure consultation with Dr Nathan using an internet-based video and audio platform. It will be the same as having a consultation in his office without being physically present. Dr Nathan will not be able to perform a physical examination, which maybe required at a later date.
It is intended for:
- New and follow-up patients living in remote areas
- New and follow-up patients living in Metropolitan Brisbane but far enough away from Dr Nathan’s office to make a consultation in person difficult. This applies to patients who are relatively infirm or where transport into the centre of Brisbane would be difficult
- New patients who wish to have a general discussion about their condition before deciding if they need to attend in person for a physical examination
- Follow-up patients who feel that a physical examination will not be necessary. The obvious advantages are that it will save on time and the cost of travelling to Dr Nathan’s office.
Requirements to access my Telehealth video consultation
You will require a PC or Mac (desktop or laptop) or mobile device (iPad or Smartphone) that has built in video and audio functions or is connected to similar external devices. A standard ADSL Internet connection is also required.
If you require assistance, our administration staff can talk you through issues ahead of your consultation.
Request an appointment – when filling the form, please select “TeleHealth Appointment (video conference)” from the “Consultation Type” field.
Alternatively, you can call our administration staff at reception on 07 5370 2095.
A referral from your GP or referring specialist is required as per usual.
Ahead of your appointment our administration staff will send you a simple code by email.
At your appointment time view the attend a booked consultation section, and simply insert the Meeting ID Number (you can copy and paste the number) and then click "Connect to TeleHealth".
There is no requirement for special software or hardware, however for first-time users, you will be prompted to install the GoToMeeting Client (or a free Pad / iPhone app, depending on your preferred device) when you connect with your consultation.
GoToMeeting is a reputable and secure web-based video conferencing platform. Visit GoToMeeting website to learn more.
View Fees and Payment to learn about TeleHealth Consultation Fees.